Reference field limited to the current Application Scope

amjadelmerabet
Tera Expert

Hello Community,

 

I'm working on a catalog item with a reference field for the Tables table. For some reason, the choices are limited to the current selected Application Scope even though I have no filter to only get the tables defined on my current scope. From my understanding, it seems like a default behavior of ServiceNow but I would like to know if there is a way to change this to retrieve all the records regardless of the Application Scope.

 

Update: After doing some tests in my PDI, I found out that this is happening only because the variable is part of a Multi-Row Variable Set.

 

Thanks,

1 ACCEPTED SOLUTION

amjadelmerabet
Tera Expert

The issue was caused by the advanced reference qualifier applied to the reference variable and not because the variable was inside the multi-row variable set. We solved it by adding the attribute allow_public=true.
Thanks to everyone who tried to help 😉.

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5 REPLIES 5

amjadelmerabet
Tera Expert

The issue was caused by the advanced reference qualifier applied to the reference variable and not because the variable was inside the multi-row variable set. We solved it by adding the attribute allow_public=true.
Thanks to everyone who tried to help 😉.