Reference field on a case form

[Nandhinisri]

Hi,

If suppose there is a asset field in case form and it is a reference field. Table is alm_asset. It has different attributes but the display name of the asset is displayed on the case form. Now I want someother attribute of the asset table to be displayed in the case form. How do I figure this out?

TIA

[Ankur Bawiskar]

@Nandhinisri 

I believe I have provided enough guidance on your question and you can take it further from here.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

Hi @Nandhinisri 

Not a good use case as it impact the whole system and increase technical debt.

[Shivalika]

Hello @Nandhinisri 

It's not recommended to change the Display Value for a table in servicenow, it will impact everywhere it's being used. Instead create a String field and a script and Auto Populate it with the attribute you want by dot walking. 

Or even in the dictionary level you can see Default Value field , there you can pass some javascript: - code to auto populate it. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway,

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwN

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