Reference field search popup only displays one column

tarunkumar0
Tera Contributor

Hello,

tarunkumar0_0-1740982304550.png

When i click on search, this popup opens which displays only one column, but there should be 2 columns = name & status
I have done following : 
added attributes for channel field (reference field) on quote table

tarunkumar0_1-1740982401020.png


added columns in layout list

tarunkumar0_2-1740982537239.png

But still no success, Can you help?

Thanks

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@tarunkumar0 You need to open the following list as an admin user and set the list layout within the lookup itself. 

 

SandeepRajput_0-1741013690227.png

 

Once done you will be able to see more columns in the lookup list.

 

Ankur Bawiskar
Tera Patron
Tera Patron

@tarunkumar0 

you need to configure the list layout when you open the Lookup.

Right click and Configure List Layout and then add your desired columns.

Inform users to logout and login and verify

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader