Reference field search popup only displays one column
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03-02-2025 10:16 PM
Hello,
When i click on search, this popup opens which displays only one column, but there should be 2 columns = name & status
I have done following :
added attributes for channel field (reference field) on quote table
added columns in layout list
But still no success, Can you help?
Thanks

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03-03-2025 06:55 AM
@tarunkumar0 You need to open the following list as an admin user and set the list layout within the lookup itself.
Once done you will be able to see more columns in the lookup list.
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03-03-2025 08:11 AM
you need to configure the list layout when you open the Lookup.
Right click and Configure List Layout and then add your desired columns.
Inform users to logout and login and verify
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader