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Reference Field to sys_user_role Not Visible to Custom Scoped App Users While Equivalent Glide List

mkm1
Mega Guru

Hello Community,

I'm looking for guidance on an issue encountered after replacing a Glide List field with a Reference field.

I had a field:end_user_roles configured as: Type: Glide List Reference: sys_user_role

Users were able to see and use this field without any issues.

 

Since only a single role is required, I replaced it with: end_user_role configured as: Type: Reference

Reference: sys_user_role

 

Issue: After changing the field type:

  • Administrators can see and use the field normally.
  • Non-admin users cannot see the field on the form.
  • The field is present on the form layout/view.
  • There are no UI Policies hiding the field.
  • No Client Scripts are hiding the field.
  • The Dictionary record does not appear to have any obvious restrictions configured.
  • Even creating field level ACL didn't solve the issue

 

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