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10-22-2024 11:03 AM
Issue with the Assignment Group Field in the incident_task Table
I want to specify that only groups with a defined group type should be shown in the Assignment group field. However, when I applied the filter, 15 records are displayed. Yet, when I use the same filter in the reference qualifier, only 5 records are shown.
Any idea
Solved! Go to Solution.
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10-23-2024 09:18 AM
That's helpful. I meant to ask for these results too, but if you could also show a list view of the table containing the columns Name Type and Parent, with the filter that should clarify things
If you change the attribute in the override to tree_picker=false you will see a similar list view, with whatever columns you define in the List Layout - if this view is clearer for you, and you don't need or want to see the group members
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10-23-2024 06:43 AM
hello @Brad Bowman
I copied the query from the sys_user_group table and pasted it into the reference qualifier. However, for some reason, it is only showing 6 records in total, instead of the 15 records that should be displayed.
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10-23-2024 07:08 AM
Please show the filter and results on the list view as I did.
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10-23-2024 07:18 AM

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10-23-2024 07:22 AM
Are any of your groups child groups of one of the others? If so, in the tree view, it shows them hierarchically.
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10-23-2024 07:33 AM
The tree only shows a user list not other groups