Reference qualifier not working on Dictionary Entry Override

Abigail · ‎10-22-2024

Issue with the Assignment Group Field in the incident_task Table

I want to specify that only groups with a defined group type should be shown in the Assignment group field. However, when I applied the filter, 15 records are displayed. Yet, when I use the same filter in the reference qualifier, only 5 records are shown.

Any idea

Brad Bowman · ‎10-23-2024

That's helpful. I meant to ask for these results too, but if you could also show a list view of the table containing the columns Name Type and Parent, with the filter that should clarify things

If you change the attribute in the override to tree_picker=false you will see a similar list view, with whatever columns you define in the List Layout - if this view is clearer for you, and you don't need or want to see the group members

View solution in original post

JenniferRah · ‎10-22-2024

You'll need to add a javascript qualifier like this:

javascript&colon; 'typeLIKE1cb8ab9bff500200158bffffffffff62'

Edited: the "&colon;" should just be a colon (:)

Abigail · ‎10-22-2024

It doesn't work; the list is not filtered and shows all the groups.

JenniferRah · ‎10-23-2024

Did you verify the sys_id you are using is right?

I don't know if it's even possible, but are there 2 dictionary overrides for that same table?

Also, maybe try clearing your browser cache to make sure that list isn't cached.

If it's not either of those, can you send a screen shot of the dictionary override with the new reference qualifier?

Abigail · ‎10-23-2024

Hello @JenniferRah
It is showing all the records instead of just filtering the ones I need.

JenniferRah · ‎10-23-2024

You need to change the "&colon;" to just be a colon. When I used the code feature on this chat, it changed the colon to that. So your qualifier should be: