Refresh the form the entire incident form (related list as well) without needing to refresh the enti

Siva82 · ‎03-19-2025

Hi Team,

I have requirement. Please help on that

the incident form is open, When the user wants to refresh the incident form, Then the form and related list should refresh without reloading the entire browser.

Given there are unsaved changes on the incident form, When the user tries to refresh the form,

Then a confirmation prompt should appear to save changes before refreshing.

I want the ability to refresh the entire incident form (related list as well) without needing to refresh the entire browser, so that I can save time

Thank you in advance

Siva

Dr Atul G- LNG · ‎03-19-2025

Hi @Ankur Bawiskar

Surprise, it did not reload the browser for me.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar · ‎03-19-2025

@Dr Atul G- LNG

it would be great if you could share small gif for the same.

just want to understand the behavior.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · ‎03-19-2025

Hi @Ankur Bawiskar

Check this

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar · ‎03-19-2025

@Dr Atul G- LNG

It's strange

I tested this in Xanadu and Washington DC and it does refresh the browser tab in Chrome

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · ‎03-19-2025

That is what I am looking for, I am at Yokohama and dont think it is version-specific.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************