Regarding application picker issue

Jakkamsetti Pra
Tera Contributor

‎12-13-2022 03:51 AM

Could anyone help with the attached error screen shot. When I'm trying to edit the ACL, it's showing like this.

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Musab Rasheed
Tera Sage
Tera Sage

‎12-13-2022 04:08 AM

Hello,

It means record is not in scope which you have selected now, so change the scope the one which record is in then reload the screen but if you are not able to select that scope from "Application picker" then you may have to check what privilage that scope has.

Please hit like and mark my response as correct if that helps
Regards,
Musab
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Jakkamsetti Pra
Tera Contributor
In response to Musab Rasheed

‎12-13-2022 09:37 PM

Could you please let us know how to check the privilage of that scope?

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Vasantharajan N
Giga Sage
Giga Sage

‎12-13-2022 04:19 AM

@Jakkamsetti Pra - Please refer to the KB article that wil help you understand the behavior of the Privately scoped application.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719113


Thanks & Regards,
Vasanth
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