Regression in Change Request
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03-14-2024 10:42 PM
Hello Developers,
I have one query "If the change request needs to be regressed after 'Approval"(or before full approval) but before implementation, what is the process? Does the module support regressing the raised changes request?"
Please help on this part.
Thank You
1 REPLY 1
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03-15-2024 02:29 AM
There is NO OOTB way to do this in SN as of now. It depends on what process you want to build.
1. You can create a Task and use that for regression.
2. As you said, you can use standard change but again it required template and need to follow the process.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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