Related List Assign To Me action

[MichaelH5716707]

I am looking for any guidance on creating a Action for a related list that will allow to assign all the tasks to me. I know I can assign a current task using the UI action but curious about the approach to add all in a list and not having to right-click each item to assign. I currently have an embedded list in sc_req_item record that looks for all items under the same REQ and assigned to the same group. I am looking for a easy way for the support group to just grab all tickets instead of one by one

[Sumanth16]

Hi @MichaelH5716707 ,

update script as below and test once:

var gr = new GlideRecord('sys_user');

gr.get(gs.getUserID());
current.assigned_to = gs.getUserID();
current.assignment_group = gr.getValue('u_primary_group');
current.update();
action.setRedirectURL(current);

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda