Related list filter

[Tom Lapkowicz]

On the Release table (rm_release_scrum), we have a Related List to the Issues table (see attached screen shot).  Currently the filter for the Related List is where Parent is equal to the Short Description of the Release.  I want to update the filter to be where the Release Number is equal to the Short Description of the Release.  How would I do this?  Thank you!

[Brad Bowman · Accepted solution]

Hi Tom,

You can create a custom Related List by creating a Relationship, then show this Related List on the Release form with or instead of the out of box one.  Your requirement doesn't make sense to me, so I'm assuming you meant that the filter should be where the Release Number is equal to the Short Description of the Issue. Here's what that would look like:

You can make the Name whatever you want to appear on the tab.

[caro234]

Hello @Brad Bowman  , 

I have created a custom relationship and displayed the related list on the form. My concern is that in the related list, the filter breadcrumbs does not show and the "Open in new window" return all records without any filter. Is it the normal behaviour of ServiceNow?

Thank you

[Brad Bowman]

Yes, for custom relationships this is expected - as long as the Related List itself shows the expected records then you know that you have the relationship defined correctly.