Related List Hierarchy not visible

vivekghildi
Tera Contributor

3 weeks ago

I'm trying to display a hierarchy like structure in the case form so that the end user can drill down and navigate to the product and finally choose the product for which the case is being created. 

vivekghildi_0-1763014942093.png

This is the hierarchy of product models that I have created - 

vivekghildi_1-1763015121983.png

 

To my surprise, blank window is being displayed. Can we display hierarchy in some other way?

Is it at all achievable through the OOTB 'Field Name'?

 

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11 REPLIES 11

vivekghildi
Tera Contributor
In response to SovanBanerjee

3 weeks ago

vivekghildi_0-1763036486811.png

The issue persists with dependent field on 'product' when the field type is reference.

vivekghildi_1-1763036541802.png

 

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SovanBanerjee
Tera Expert
In response to vivekghildi

2 weeks ago

Hi,

 

Try with the 2nd option which is to create one onChange client script and fetch all the records related to the product from the script include and add those to the Component with Issue field.

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