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Related List not visible

Asmita20
Tera Contributor

On Change request form , there is a field on form as well a related list tab -> Service Offering. if the service offering field is filled the tab is visible, if it is not filled tab is not visible.

 

We have checked UI Policy, client script, Business rule, UI action related list but didn't find anything.

Please help what to check.

2 ACCEPTED SOLUTIONS

@Asmita20 

Have you verified the list control options? verify with unchecked 'omit if empty'.

NileshPol_0-1742555771370.png

 

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@Asmita20 

Some script is hiding that
OR

Configure the List Control and check if -> Omit if empty (True)

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Asmita20 

Some script is hiding that
OR

Configure the List Control and check if -> Omit if empty (True)

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader