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Related List UI action not working in Service Operations Workspace

Manik Arora3
Tera Contributor

‎05-04-2023 08:28 AM

Hi,

I am facing a weird issue with the Service Operations Workspace related list UI action. When I click on the relation list UI action, either 'New' or 'Add' button. It does not open any window and it does not respond. Can anyone help in this issue if they have faced it before?

 

ManikArora3_0-1683214055834.png

 

0 Helpfuls
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3 REPLIES 3

Aly
Tera Contributor

‎06-29-2023 01:37 AM

Hello Manik,

 

I have the same problem as you. I was wondering if you have found a solution. It would be of great help.

 

Thank you in advance,

Aly

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Anup Desai1
Mega Sage
In response to Aly

‎06-29-2023 02:56 AM

Hi @Aly 

 

Please refer this link.

https://www.youtube.com/watch?v=OzUPW2h_PSo

Creating a UXF Client Declarative Action in ServiceNow Service Operations Workspace (Add button)
Creating a UXF Client Declarative Action in ServiceNow Service Operations Workspace (Add button)
youtube.com/watch?v=OzUPW2h_PSo
Steps for creating a UXF Client Action, Related List Declarative Action that uses the multi record associator component in Service Operations Workspace or any Configurable Workspace. This is duplicating the Add affected ci's functionality. Ashley Snyder's article: ...

Aly
Tera Contributor
In response to Anup Desai1

‎06-29-2023 05:40 AM

Hello @Anup Desai1 ,

 

Thank you very much. The Add button is working now. The Event mapping wasn't duplicated when I duplicated the Record Page.

Unfortunately, the New button is still not working. I'm looking into it, but can't seem to find anything.