Remote table is not showing on the service portal

lior grinberg2
Tera Expert

Hi All,

I created a simple remote table that shows data from a third party system.

I'm able to see the content of the table within the service now platform but when I connected the table to simple table widget (ootb widget) I can only see that there is few pages of data but without records. I'm attaching an example of the page.

I'm able to export to excel the content but not to see the content on the page.

Any idea how to fix it?

Thanks,

Lior grinberg 

7 REPLIES 7

Found my error.

I had to add the value of the sys_id to the record.

Thanks,

Lior grinberg

Hey @lior grinberg2  - I seem to have the same issue but I'm not sure what your solution entails, could you please explain how you managed to fix it?

 

Thank you!

Had the same issue, in the script where I created and add the row, I had to make sure that there's a field called "sys_id". This fixed the issue for me...

 

 

        var row = {
            'sys_id': 'abc', //needs to be unique for each row
            'name': cnum,
            'mac_address': mac,
            'timestamp': timestamp
        }
        v_table.addRow(row);