Remove a logo from an Incident form

DeIvory Gordon
Tera Guru

Hello, I have to remove a logo from all Task(base tabe) forms. eg. sc_req_item, Incident, sc_task, etc.  The logo is circled on the screen shot below:  I see how to remove a logo from the banner on the service portal, but I do not see where to remove a logo from a form.  I appreciate any guidance.

 

DeIvoryGordon_0-1752081682426.png

 

 

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @DeIvory Gordon 

Looks like it’s custom code. Try using Dictionary configuration to check the field decorator for this.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Chaitanya ILCR
Kilo Patron

Hi @DeIvory Gordon ,

that looks like an annotation

Configure-> form layout and find the the *annotations and try updating the annotation text

check in proper sections

ChaitanyaILCR_0-1752082649040.png

 

or you can open the form in form design as well

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

 

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @DeIvory Gordon 

Looks like it’s custom code. Try using Dictionary configuration to check the field decorator for this.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Chaitanya ILCR
Kilo Patron

Hi @DeIvory Gordon ,

that looks like an annotation

Configure-> form layout and find the the *annotations and try updating the annotation text

check in proper sections

ChaitanyaILCR_0-1752082649040.png

 

or you can open the form in form design as well

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya