Does anyone have any idea how to remove the copy url from an interaction record in SOW
you should update the client condition field, but you gave condition in script condition
please update and it will work fine
If my response helped please mark it correct and close the thread so that it benefits future readers.
it's an OOB Form action on global table which comes on every table.
I could see that on INC form as well
I updated this in the condition and it was removed from incident table
So you can update it with to hide for interaction table
Give client condition as table!=interaction
URL: https://instanceName.service-now.com/nav_to.do?uri=sys_declarative_action_assignment.do?sys_id=7af578a4eb3002107aebddde2352283c%26sysparm_view=advanced
Before
After
If my response helped please mark it correct and close the thread so that it benefits future readers.
I added it however it still is showing for me
you should update the client condition field, but you gave condition in script condition
please update and it will work fine
If my response helped please mark it correct and close the thread so that it benefits future readers.
