Remove "Affected User" container from Service Operation Workspace incidents

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carlosllano
Tera Contributor

‎11-26-2024 08:44 AM

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Pradeep Thipani
Mega Sage

‎11-26-2024 08:47 PM

Hi @carlosllano ,

 

You have remove container from ribbon configuration. That is Ribbon in Service operation Workspace. Follow below steps:

  1. Navigate to All > Workspace Experience > Forms > Ribbon Settings.

Reference: https://www.servicenow.com/docs/bundle/utah-platform-user-interface/page/administer/workspace/task/c...

 

Thanks,

Pradeep

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

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Pradeep Thipani
Mega Sage

‎11-26-2024 08:47 PM

Hi @carlosllano ,

 

You have remove container from ribbon configuration. That is Ribbon in Service operation Workspace. Follow below steps:

  1. Navigate to All > Workspace Experience > Forms > Ribbon Settings.

Reference: https://www.servicenow.com/docs/bundle/utah-platform-user-interface/page/administer/workspace/task/c...

 

Thanks,

Pradeep

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep