Remove "preview record" icon from a reference field that's extended from the task table

Dev321 · ‎06-13-2023

Hi i need to hide the "preview record" icon from a reference field that's extended from the task table. I was able to hide the icon on other fields on the form due to them being on a table of their own. how do I do this for a field that is inherited from the task table?

Arun_S1 · ‎06-13-2023

@Dev321 I hope that you are referring to a field which exist in the task table and extended to a child table (ex:- Assigned field on the incident table is extended from the task).

In this case right click on the respective field and click on configure dictionary, navigate to the "Dictionary Overrides" section and open the record for the incident table. In the dictionary override record enable override attributes checkbox and add the attribute "ref_decoration_disabled=true".

Note: In case the checkbox is already enabled and a value exist for the override attributes field add ", ref_decoration_disabled=true" after the present.

This way you are only modifying the behavior in the incident table and other tables will behave as usual.

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Arun_S1 · ‎08-16-2023

@Rylie Markle Please check if your field is extended from a parent table, if the field is extended and there are no dictionary override entry.

Please create a new dictionary override record for the respective table and in the new record you will find the "Override Attributes" checkbox.

Please mark the appropriate response as correct answer and helpful.

Thanks!!

Rylie Markle · ‎08-17-2023

@Arun_S1 Thank you! This made the icon go away on the backend view of this case. However, I use 'subject_person' as a variable on a service in the Employee Service Center, and I cannot get the icon to go away there. Any suggestions?