Remove shopping cart icon from record producer preview in Virtual agent chatbot

JordyZ
Mega Sage

Hi,

 

I was wondering how I can remove the shopping cart icon from the catalog item preview in VA chatbot.

 

Thanks in advance.

 

1 ACCEPTED SOLUTION

JordyZ
Mega Sage

I have contacted SN and they have provided me with a solution, in the end it was just a property:

 

Set property "sn_nowassist_va.display_default_catalog_image" to false.

View solution in original post

11 REPLIES 11

@JordyZ 

got it, then you can't do much here.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

JordyZ
Mega Sage

I have contacted SN and they have provided me with a solution, in the end it was just a property:

 

Set property "sn_nowassist_va.display_default_catalog_image" to false.