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03-25-2026 01:58 AM
Hi,
I was wondering how I can remove the shopping cart icon from the catalog item preview in VA chatbot.
Thanks in advance.
Solved! Go to Solution.
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03-27-2026 08:06 AM
I have contacted SN and they have provided me with a solution, in the end it was just a property:
Set property "sn_nowassist_va.display_default_catalog_image" to false.
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03-26-2026 06:50 AM
got it, then you can't do much here.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-27-2026 08:06 AM
I have contacted SN and they have provided me with a solution, in the end it was just a property:
Set property "sn_nowassist_va.display_default_catalog_image" to false.
