Remove unwanted Checklist Work Notes

[Carl Fransen1]

Hi All,

We would like to utilise the 'Checklist' functionality - currently on Jakarta.

This works a treat apart from the copious amounts of 'work notes' that a new checklist adds - see picture below:

I want to remove the 'Checklist item added:' from the work notes.  These entires are stored between the sys_audit, sys_history_line and sys_journal_field tables.

I have added a new BR, before insert, on the sys_journal_field table - which works fine, however the entries are still going to the sys_audit and sys_history_line tables so i am still seeing these in my activities.

Turns out the system is configured to ignore any BR's on 'insert' for the sys_audit' table (and I assume the sys_history_line table) as the BR's I have configured are not running at all.

Can anyone help find a solution for this plse?

Cheers Carl.

[yoli1]

hi @Shane J please what did you do here  : Making copies of both existing BRs and update to use the new field. what did you exactly change in th BS thank you

[Shane J]

I've attached the 2 BRs I created in regard to this post.

[yoli1]

@Shane J Thank you. quick question please why adding the new field on the Task Table?

should the ACL be on the Task table to prevent write?

[Shane J]

I added the new field so that what the Checklist was doing in Work Notes was instead captured in an alternate Journal field.  I suppose you could just cut that out completely.

The new field I created I put on the Task table to better future proof it, in case the Checklist was used in any extension of Task.  Since I only wanted the BR to update the field, I put the write ACL in (on the Task table), and limited it to the admin Role.

[yoli1]

@Shane J i followed exactly this but somehow it didn't work. 1- created the field on the task table , 2- Created the two BS and desactivated the old ones , 3- added th field to the Filter Activity 

i'am testing on HR Case but it Don't work am i missing something please? Thanks