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Reopen a closed Risk Event

dev_K
Tera Contributor

an hour ago

Hi,

 

 

Since recent upgrade a new functionality has been introduced for the Risk events: Reopening closed REs.

 

How can I enable it on my instance?

 

I have added to a testing user a required role and tested a closed record, however there is not button visibile.

Is it necessary to use the workspaces for that?

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Dr Atul G- LNG
Tera Patron
Tera Patron

an hour ago

Hi @dev_K 

Try updating the GRC - Respective plugin and follow the Doc link to use it. Please share the link here so that we can guide you

 

https://www.servicenow.com/docs/bundle/zurich-governance-risk-compliance/page/product/grc-risk/task/...

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