Reorder Workspace UI Actions dynamically - SOW Interaction

[TomC08608207763]

Hi,

I have a requirement to change the display order of the SOW Interaction - Create UI Action group based on persona (roles or group), in order to reduce clicks, as there are certain groups who usually create requests, others incident etc. I know I can change the order for everyone by changing the Order field of the UI Action record. But is there a way to reorder these in the client in a Workspace Client Script? I've searched for this requirement on the community but not found anything.

Any help is much appreciated!

Cheers!

[TomC08608207763]

I know how to create the Workspace client script and handle checking the users groups/roles, it is just changing the order of the UI Actions in the client that I don't know how to do.

[Ankur Bawiskar · Accepted solution]

@TomC08608207763 

no via scripting you can't change the order.

You can only handle this using the Order field.

If my response helped please mark it correct and close the thread so that it benefits future readers.