Report based of sysevent table

MStritt
Tera Guru

I've created a report based off the sysevents table. However, non-admin users can't view the output of the report. I've created a new role, along with a new ACL (specifics below). However, when I add this role to a user, they are still unable to view the records. They see the message below.

 

MStritt_0-1713889669292.png

 

ACL:

Type: Record

Operation: report_view

Protection Policy: None

Name: Event [sysevent]

Role added to ACL

 

1 ACCEPTED SOLUTION

Ramz
Mega Sage

Hi @MStritt ,

-Check if the users have the access to view the table you are sharing

-Also ensure if the report are shared to the users having that role.

Refer this kb :https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815218

 

Please mark this response as correct solution/ helpful if it helps you.Thanks!

View solution in original post

3 REPLIES 3

Ramz
Mega Sage

Hi @MStritt ,

-Check if the users have the access to view the table you are sharing

-Also ensure if the report are shared to the users having that role.

Refer this kb :https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815218

 

Please mark this response as correct solution/ helpful if it helps you.Thanks!

Hi Ramz,

 

-Check if the users have the access to view the table you are sharing

I thought giving the new role to this user and adding this new role to the new ACL mentioned above gave him the access to view the table? Or do I have to create a different ACL? 

-Also ensure if the report are shared to the users having that role.

Yes, I've shared the report with the user.

I was able to resolve this.