Report to show records month by month.

NARENDRA KAMMIL
Tera Contributor

Can we do some report to show records which are closed previous year and this year side by side ? 

find_real_file.png

1 ACCEPTED SOLUTION

Hi Narendra,

I now agree that my solution was not good enough for what you need.

I have no idea how you will be able to set months of 2 different years on the same chart.

May be in creating a new custom field that will contain only the Month (filled by a BR), but it may be a lot of work for such report.

Sorry about that.

Regards.

JP

Regards,
JP

View solution in original post

4 REPLIES 4

JP - Kyndryl
Kilo Sage

Hi Narendra,

Sure, this can be done with a 1st report called "Closed on this year" and you add a new Dataset to this report called "Closed on last year".   

Use this icon find_real_file.pngon the 1st report to create the Dataset.

Both reports will be of type "Column" with a Trend on the Closed field and be "per month":

find_real_file.png

The 1st report will have criteria "Closed on This year" and the attached Dataset will have criteria "Closed on Last year".

 

Regards.

JP

Regards,
JP

 

This is how it is showing , can we do side by side ? similar to the question ?

find_real_file.png

Can we do this in servicenow ?

Hi Narendra,

I now agree that my solution was not good enough for what you need.

I have no idea how you will be able to set months of 2 different years on the same chart.

May be in creating a new custom field that will contain only the Month (filled by a BR), but it may be a lot of work for such report.

Sorry about that.

Regards.

JP

Regards,
JP