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‎09-16-2022 01:08 PM
Can we do some report to show records which are closed previous year and this year side by side ?
Solved! Go to Solution.

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‎09-22-2022 02:27 PM
Hi Narendra,
I now agree that my solution was not good enough for what you need.
I have no idea how you will be able to set months of 2 different years on the same chart.
May be in creating a new custom field that will contain only the Month (filled by a BR), but it may be a lot of work for such report.
Sorry about that.
Regards.
JP
JP

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‎09-16-2022 01:37 PM
Hi Narendra,
Sure, this can be done with a 1st report called "Closed on this year" and you add a new Dataset to this report called "Closed on last year".
Use this icon on the 1st report to create the Dataset.
Both reports will be of type "Column" with a Trend on the Closed field and be "per month":
The 1st report will have criteria "Closed on This year" and the attached Dataset will have criteria "Closed on Last year".
Regards.
JP
JP
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‎09-16-2022 02:22 PM
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‎09-19-2022 11:12 AM
Can we do this in servicenow ?

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‎09-22-2022 02:27 PM
Hi Narendra,
I now agree that my solution was not good enough for what you need.
I have no idea how you will be able to set months of 2 different years on the same chart.
May be in creating a new custom field that will contain only the Month (filled by a BR), but it may be a lot of work for such report.
Sorry about that.
Regards.
JP
JP