Report to show Total time spent by the individual on incidents who are part of ABC group.

Preethi Tiruma1
Tera Contributor

‎06-04-2025 11:48 AM

How can I achieve this

I want a report to show the time spent by individual who are part of ABC group on incidents. 

Please provide the different possible solutions to achieve this, thanks in advance.

 

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AndersBGS
Tera Patron
Tera Patron

‎06-04-2025 01:57 PM

Hi @Preethi Tiruma1 ,

 

i would recommend you to look at incident_metric which will provide what you’re looking for.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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