Hi,
I am trying to create a list report in ServiceNow that displays both RITM (Requested Item) variables and Task SLA fields (e.g., Business elapsed time) as columns. I have attempted using database views, dot-walking, and data sources, but have not been successful. Also followed some guides on the community but no luck.
I was able to bring the variables in the table cells but our requirement needs the variables as columns of the table. Any help would be appreciated.
Thanks,
Shaida
