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02-19-2025 05:03 AM
I want to create a report based on the survey response where the user entered the unsatisfaction reason should be displayed in the report.
example: Survey has a question Why were you unsatisfied? and it has the options 1)Too long to answer my call 2)Too long to fix my ticket 3)No update or feedback provided on my ticket
User entered the response that should be displayed in my report. Can someone assist me how this can be done?
Solved! Go to Solution.
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02-19-2025 06:13 AM
If it is another table then you need to create the database view.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2025 06:13 AM
If it is another table then you need to create the database view.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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