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Reporting on survey responses

SowmyaS99338320
Tera Contributor

I want to create a report based on the survey response where the user entered the unsatisfaction reason should be displayed in the report. 

 

example: Survey has a question Why were you unsatisfied? and it has the options 1)Too long to answer my call 2)Too long to fix my ticket  3)No update or feedback provided on my ticket 

User entered the response that should be displayed in my report. Can someone assist me how this can be done?

1 ACCEPTED SOLUTION

If it is another table then you need to create the database view. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

5 REPLIES 5

If it is another table then you need to create the database view. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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