Reports are not generating from the Assist pane. Please advise

Apaul
Tera Contributor

3 weeks ago

While we trying to generate data visualization from now assists pane, its showing 
I couldn't find a related source of data. Can you try entering the name of a table with related data?

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Dr Atul G- LNG
Tera Patron

3 weeks ago

Hi @Apaul 

Sometimes it’s a plugin issue. Try repairing the plugin and then try again.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @Apaul 

 

Now Assist relies heavily on AI Search. If your data is not indexed, Now Assist cannot view it.
 
  • Navigate to AI Search > Content Sources.
  • Validate that your knowledge bases and incident tables are indexed and marked as AI Search enabled.

Refer:

https://www.servicenow.com/docs/r/zurich/platform-administration/ai-search/search-sources-ais.html

 

https://www.servicenow.com/community/developer-forum/sources-for-now-assist-in-virtual-agent-not-wor...?

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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