REQ increment by one

VL10
Tera Expert

Across our instance, so from main app or via a service catalog. the generated REQ always skip one.   Is this a config setting or intentional mandatory behavior?

1 ACCEPTED SOLUTION

Bert_c1
Kilo Patron

You can try reviewing related business rules, script includes, etc. captured in the sys_update_version table.

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11 REPLIES 11

Bert_c1
Kilo Patron

You can try reviewing related business rules, script includes, etc. captured in the sys_update_version table.

Thanks Bert_c1 and the earlier repliers.   I really appreciate your help.  We had some business rules implemented by someone long ago that had introduced this error that went undetected.   Glad to have it fixed. 

Thanks again for the help.