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Request currency

eyal abu hamad
Mega Sage

Hello, I want to change the current currency from dollar to something else.
in my catalog item there is a number variable that I get from the user and I manage to set it to the price filed in request record.
but no matter what I do I will still see it in dollar

eyalabuhamad_0-1700747578453.png

I Turned of all currency expect mine and I still got this. in the catalog item I change also the currency and made it "fixed" but with no success 

eyalabuhamad_1-1700747670882.png

what I should do to fix this problem 
thanks

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @eyal abu hamad 

 

Check here

https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/currency/concept...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @eyal abu hamad 

 

Check here

https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/currency/concept...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thanks,
I changed the properties of the currency in the system.
I used this form from what you sent.
https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/currency/concept...