Requested item - Hide Variables

[sarahkapasi]

Hello,

I was wondering how i can hide variables that are blank on the Requested Item

[Pradeep Sharma]

Hello Sarah,

Please refer the below link

https://www.servicenowguru.com/scripting/business-rules-scripting/hide-empty-variables-standard-form...

[SanjivMeher]

Hi Sarah,

You can write Catalog UI policy to hid field if they are empty and apply them only on Catalog Tasks and Requested Items.

Or you can also write an onLoad Client script and hide values if they are empty. Apply only on Requested Items and Catalog Tasks.

[conanlloyd]

This is what we use:  

Keep in mind, that empty checkboxes will still show with this script as checkboxes ALWAYS have a value or either true or false.

[Thomas Lee]

Thank you.  This suggestion worked for me 😃