Requests are getting auto approved while Adding additional approvers to the list on RITM form

Rini1
Tera Guru

Hi all

Recently we have encountered issues while adding additional approvers to the list on RITM form. And after adding the approvers to the list, the request is getting auto approved. Has anyone faced this issue before? 

 

Thanks

Rini

1 ACCEPTED SOLUTION

Rini1
Tera Guru

The issue is solved for us after the Utah Hotfix Patch 7.

View solution in original post

7 REPLIES 7

Harsh_Deep
Giga Sage
Giga Sage

Hello @Rini1 ,

 

Please check the approver's active state and check is that user having approval role.

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

 

Thanks

Hi @Harsh_Deep 

Yes I have checked that the person who was added as approver is active and has approver role.

 

Thanks

Rini

Hello @Rini1 

Can you please share snips

Hi @Harsh_Deep 

Pls find attached screenshot.

 

Thanks

Rini