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Rescind Process in HR

preethigovi
Tera Contributor

Hi Team,

I wanted to know rescind process in HR.

Apart from UI action, What are the trigger points we have for rescind? Like how the system automatically rescind the HRC?

preethigovi_0-1738131297820.png

 

8 REPLIES 8

Abhishek_Thakur
Mega Sage
Mega Sage

Hello @preethigovi ,

Please follow the below link to know for what trigger points you can configure the rescind activity.

https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/human-resourc...

 

Please mark my answer as accepted solution and give thumbs up, if it helps you.

Regards,

Abhishek Thakur

Sandeep Rajput
Tera Patron
Tera Patron

@preethigovi Apart from the UI Action, I doubt if there us any other way to trigger rescind. At least it is not officially documented.

Hi @Sandeep Rajput , I noted that in hr_ActivitySet OOB script include we have this code, but not sure when it applies need to check

 

// rescind the LE case
_rescindCase: function() {
var caseGr = new GlideRecord(this._grContext.workflow_context.scratchpad.parentTableName);
if (caseGr.get(this._grContext.hr_case)) {
caseGr.setValue('state', CASE_STATE_RESCINDED);
caseGr.update();
}

@preethigovi Ideally, this method call should get triggered via the Rescind UI Action.