Resending Onboarding Notification After Employment Start Date Change

[SM300]

I'm trying to solve something pretty specific related to onboarding notifications and hoping someone here has tackled this before.

We send a "Prepare for Your First Day" email as part of our onboarding process. It’s triggered through a Lifecycle Event activity and works great when onboarding is first created. But if HR later updates the associate’s employment start date, we’d like to automatically resend that onboarding welcome email.

Our activity set includes ~9 activities, each with its own email content template based on audience. Ideally, I’d like to simply retrigger the existing activity/notification for the active onboarding case when the start date changes — so it continues to use the same audience-based logic and formatting we’ve already configured.

I’ve already built a Business Rule that successfully recreates onboarding tasks when the employment start date changes. But I’m getting stuck when it comes to resending the original onboarding notification.

Any guidance on how to retrigger the activity (or notification) cleanly — without having to rebuild 9 new notifications — would be hugely appreciated.

Thanks in advance!

[Sandeep Rajput]

@SM300 Create an business rule on HR profile table with condition Employment date changes. In the script field check if the User associated with the HR Profile is a subject person of any active Onboarding case if this condition evaluates to true then trigger an event to trigger the welcome email notification.