Reset Workflow with a UI Action

[dianemiro]

Hi All,

Anyone who has an idea how to reset or restart a workflow with a UI Action? Basically, I have my UI Action made and here is my configuration:

With this script:

function back2Draft() {
   //Set the 'State' values to 'Review', and display mandatory fields
   g_form.setValue('state',1);
   //Call the UI Action and skip the 'onclick' function
   gsftSubmit(null, g_form.getFormElement(), 'demand.back2Draft'); //MUST call the 'Action name' set in this UI Action
}
if (typeof window == 'undefined')
   ServerBack2Draft();
function ServerBack2Draft() {
   var objctask = new GlideRecord("change_task");
   objctask.addQuery('u_demand',current.sys_id);
   objctask.query();
   while(objctask.next()){
   objctask.state = 7;
   objctask.update();
   new WorkflowApprovalUtils().cancelAll(current, comment);
   new Workflow().restartWorkflow(current,false);
   current.state = 1;
   current.update();
   action.setRedirectURL(current);
   }
}

The Demand State is not changing and the Change Tasks only Closed Skipped the 1st task.

Many thanks!

[preddy]

Hi Diane,

Create Ui action and give action name and paste this below code in your action and test this .

cancelWorkflow();

current.state = 6;

gs.addInfoMessage('Change ' + current.number + ' has been reset. Any open tasks have been cancelled and the Change will need to go through the Approval process again, if required.');

current.update();

function cancelWorkflow(){

new WorkflowApprovalUtils().cancelAll(current,'Workflow has been restarted, new approval will be needed.');

var wf = new Workflow();

wf.deleteWorkflow(current);

}

Please let me know if my comment was helpful and mark it accordingly (like, helpful, correct) so that others can be helped.

[dianemiro]

Hi Pavan,

Thank you so much for this code. Your code didn't remove the tasks related to my Demand. I added a few lines of code and it worked now! Many thanks for your help!!

cancelWorkflow();

  current.state = 1;

  gs.addInfoMessage('Demand ' + current.number + ' has been set to Draft. Any open tasks have been Closed Skipped and the Demand will need to go through the Approval process again, if required.');

  current.update();

  function cancelWorkflow(){

  new WorkflowApprovalUtils().cancelAll(current,'Workflow has been restarted, new approval will be needed.');

  var wf = new Workflow();

  wf.deleteWorkflow(current);

  }

  var objctask = new GlideRecord("change_task");

  objctask.addQuery('u_demand',current.sys_id);

  objctask.query();

  while(objctask.next()){

  objctask.state = 7;

  objctask.work_notes = "Demand was set to Draft, setting this CTASK to Closed Skipped";

  objctask.update();

  }

  action.setRedirectURL(current);

[preddy · Accepted solution]

Hi Diane,

Can you see the below code I was updated and added the code to delete task.

cancelWorkflow();

deleteTasks();

current.state = 6;

gs.addInfoMessage('Change ' + current.number + ' has been reset. Any open tasks have been cancelled and the Change will need to go through the Approval process again, if required.');

current.update();

function cancelWorkflow(){

new WorkflowApprovalUtils().cancelAll(current,'Workflow has been restarted, new approval will be needed.');

var wf = new Workflow();

wf.deleteWorkflow(current);

}

function deleteTasks(){

// Delete any running change tasks

var cTask = new GlideRecord('change_task');

cTask.addQuery('change_request',current.sys_id);

cTask.query();

while (cTask.next()){      

      cTask.deleteRecord();      

}

}

}

Please let me know if my comment was helpful and mark it accordingly (like, helpful, correct) so that others can be helped.