REST API, creating incident with associated CI

[sita_andrew]

Hi community. I am   new to Service Now so please forgive if this question has been answered - I found many close but all lacked the joined up view.

I am integrating our OSS platform to servicenow and am creating new CIs in the CMDB with the servicenow REST API (JSON) with no problems. (Full-fat management comes later but this is OK for now).

I can create incidents using the REST API also with no problems, but I need to attach the relevant CI to the incident. I capture the sys_id of the CI when I create it but looking at the incident dictionary I can't see anywhere I can pass the CI's sys_id so the newly created incident is "pinned" to the CI.

In a nutshell what I am trying to achieve is: Using the REST JSON API to create new incidents with the "Configuration Item" field populated by my integration ( I will be grabbing other stuff from the response also)

what am I missing?

thanks in advance.

[Mike Allen]

Also, just so you know, in the Field Maps tab of the Transform Map record, the target field will say the field name (i.e., cmdb_ci) and the Field Map record will say the Label name (Configuration Item).