Hi,in email client page, on the initial load of the page i am not getting the 'View html' button at the top in the beginning but the button at the bottom is present. After clicking the bottom ' view html' button, it is then reflecting at the top as ...
Agent can able to accept the request after accepting the request the agent is not able to see the conversational chat window box in the HR agent workspace
How to get option to request lab instances.
HI All, Can any one help with the tmf 622 payload
Hi,When I update a field through an After Update Business Rule, the changed value is not appearing in the activity stream.However, when I update the same field manually, the change is reflected in the activity stream as expected.
Hello,My PDI is under unscheduled maintainence for 3 to 4 days now, will it end or should I reset my instance to solve this issue? Can anyone help me with this? Because I have some important update sets in it Thanks
i have a scheduled script running in my application. I see it the "All Active Transactions" (v_transaction.list) table. But after deactivating the scheduled script i still see it there. Why and how to make sure the script is removed from Active trans...
Hi Everyone,I’m looking for guidance on implementing an end‑to‑end automated report creation process in ServiceNow, where the user raises a Service Request, and based on the inputs provided, a report is automatically created in the Reports module and...
I want to send some reports using Scheduled Reports, but the sysauto_report table doesn't allow to set a specific email address for the "From" It uses the defined email account for the instance.I know how to change it for normal notifications, but I ...
do you think Impersonation is an security issue? if yes give me reasons?if not support it?
Hi community, I have spent two days on this requirement and I have to be missing something. The requirement is to allow the Service Managers to edit the 'fixed by change' field when incident is closed (sometime the implementors fail to relate the cha...
Hello,I am getting below error while connecting to adobe. I am following below document. Please advice.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2670715
what is the differance beetwen the servicebridge providers and servicebridge consumer? Is the servicebridge consumer application needs to be installed client side
I have requirement to enable chat window in CSM Workspace and configure activity tab (Interaction table setup). I have activated 'customer central' plugin and still the activity tab doesn't show up in CSM workspace Interaction record. I appreciate th...
Hello, Is it possible to collapse right pane if its empty? How it is controlled?I behaviour I am aiming exist in List component, when user clicks on quick edit button. Unfortunately I am not able to configure it to base resizable pane component.