Hi, Does anyone know how to set a 'Due date' on the Document Task (sn_doc_task) when the task is created?I haven't found any configuration for this, so I assume it needs to be scripted.Has anyone worked on Document tasks and knows how to achieve this...
Hi All,We have encountered the issue in our system, that incidents are being created without Short Description field as it is a mandatory field. Has anybody encountered such a scenario before? Could someone please help me in understanding the root ca...
Hello, i have this field u_account_expires on sys_user wich format im unsure what is. But what i want is a field that displays this information in a readable format for users. So i can add the field to our portals "my page" so they can see when their...
Hi Community,The requirement is to send a provider chat notification that's triggered by an event, which itself is being triggered within a subflow. I have content and an action linked to the notification. I'm sending to recipients in event parm 2: ...
Hi,Is there an OOB way to hide the column 'Number' in the MRVS?I can hide it in the popup form but cannot hide it from the table.
Hello. i needed to change the close note to HTML the same as our additional comment. But with close note the HTML tags show up, it does not do this with our additional comments.Any fix?
i'm doing a integration with my VA, but every time i send a message the consumer is being filled with guest and the user profile is corretly filled with the user, how can i make the consumer also filled with the user?
Hello All, Could you please help for this issue When I am running test case in knowledge module I am getting below error. "Click Component (Custom UI) : unable to click component checkbox <i> 3 in page area Helpzone KB Article rating component not fo...
Hello Everyonewe have multirow variable in catalog item, there can see x icon, can you please suggest how to find x button.
Hello Everyonewe have made changes in the urgency variable in the problem table.some closed problem records showing the backend value as '1' instead of label.Please suggest on this@Ankur Bawiskar
Hello EveryoneI have requirement to send a notification to the selected user on the catalog item.catalog item has variable 'app manager'(type: reference). To this user we need to send a notification.using custom flow action in the flow, how to do it...
So I know there are mandatory, but can you apply a UI policy ?I want to ensure that when someone adds a subflow or action, they need to populate one of two fields - not bothIn the workflow activity I am converting, dead easy. Set both to mandatory a...
Hi We currently have an ACL where item names are hardcoded to make variables editable on the sc_task level. However, we now want to replace this hardcoding and use a system property (with either a comma-separated list or query) to determine which cat...
We are implementing a new ServiceNow catalog item titled “Software Installation” to automate the deployment of applications via Microsoft Intune. As part of the process, the user will first be added to the appropriate Intune deployment group, after S...
Hi All,I'm writing ATF to attach file from local computer and test as end user and agent . I retrieved component to click the attachment icon and I'm able to see my local computer file when the icon is clicked via ATF but how to click and attach the ...
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