Resolved! Does adding a new record under Application Registry for oAuth needs a license
Hi,Please confirm if i create a new oAuth record under Application Registry requires license? RegardsSuman P.
Forum Posts
Stories not visible in Sprint Tracking
I have added stories in a sprint. When I tried to view the Agile Board, I can view stories in Sprint Planning, but I cannot see any stories in Sprint Tracking page. I checked both the owner and user have necessary roles. Stories visible in Sprint Pl...
Catalog Item Price is not Showing Correctly
There is a catalog item that has two different prices defined based on the Division. However, when users submit the form, everyone receives the same price of 20 euros. Does anyone know what could be causing this issue?
Beginner in ServiceNow – Where Should I Start?
As a beginner exploring ServiceNow, what are the most important modules or features I should focus on first to build a strong foundation? Also, are there any recommended learning paths or hands-on projects that can help me quickly understand how Serv...
Dynamically create a select box based on user roles / groups
Hello everyone, today I got an interesting question. A customer wants to have a dropdown where a user can only select items based on the user's groups or roles. I had the idea of writing the options into a table with a list field that holds the appli...
Hello from an Senior IT PM Exploring ServiceNow Administration and IT Operations Management
Hello everyone,My name is Abdellah Aitibour, a senior IT project manager with over 10 years of experience in IT infrastructure, cloud, and digital transformation.I’m currently expanding my skills in ServiceNow, and my main interests are ServiceNow Ad...
Reference qualifier not calling script include
Hi, I have a requirement in catalog item. I have two variables "Search for people" and "Type keyword for search" based on this I want users should be display in reference fields called "search results" but it is showing all users.I am using script in...
Resolved! Batch Update Set Errors - not Backout.
Hi Team -We have created 10 catalog items and there is one update set for a catalog item where we keep all of their developments We would require to push all of those catalog item from DEV to TEST so we created a parent update set and all catalog ite...
PDf generation with HTML template With Loop funtionality
HI Community, I have requirement for one of the FRA report Form 55A which you can find online at https://data.transportation.gov/Railroads/Injury-Illness-Summary-Casualty-Data-Form-55a-/rash-pd2d/about_dataNow. I have incident and have 5 injury recor...
Resolved! Add UI Action to Related List in Workspace
Contract (ast_contract) has a related list, Project team (u_m2m_project_team). I have a custom UI action which will call a UI page to add roles. This button appears in ast_contract. Instead I want to make it appear in the related list, Project tea...
I want to create a new button in workspace which will direct me to the record producer
I want to create a new button in workspace which will direct me to the record producer
Resolved! "This document is pending security scan and cannot be viewed" Next Experience Workspace Error
Hello, I am getting this error when trying to preview an attachment within the Next Experience Attachment component, has anyone else seen this? Looks like it is only is happening one of our environments.
How to make search results to show exact entered keyword from Meta
I want to display self service catalog item if my keywords are selfservice/self service as mentioned in meta.But currently results are displayed even I enter service or self. I want exact keyword to show results.we are using contextual search
Attachament file .eml and .msg not able to preview in csm workspace
Hi Team,In CSM workspace if we attached .eml and .msg file and in csm workspace in attachment if we want to preview it is not supporting only download option is there. But if we want to preview those 2 file type what are steps and if it is not possib...
Resolved! "Business Service Status" widget do not show data when login user has no role
I'm currently build a system with a group of user with no role (so that they can access into portal only)But since the update in 05/2025, the widget updates code from "GlideRecord" into "GlideRecordSecure", which make user with no role can not access...
