In our ServiceNow instance, there is an APM EA Configuration called 'Orphan business capabilities'. However, when I go to the Insights - Business Portfolio tab on the EA Workspace, nothing appears:I was just wondering if somebody knows what I need to...
Good Morning All, I am running a business rule on my incident table which requires me to update a time field on a different table. I have tried several iterations of the code but nothing seems to work. The line of code I am using is data.setValue('u_...
Xanadu Patchrtp We created a sample resource card with start date 7/23/2024 and end date 1/19/2025. When we click on the resource card, data is displayed. We flipped Unassigned tasks to on but that grid is showing 0 results. If we click the filter bu...
Hi Everyone, I have a client requirement to add phone on the main widget of On-call schedule where it's highlighted with Yellow. Please let me know if there is a way to add phone number here.
Hi everyone, I’m trying to create a Bash script that connects to a ServiceNow instance, creates and activates an integration to stream log data from Amazon Data Firehose directly into ServiceNow. I’ve explored the ITOM Health Ingestion APIs using the...
Hello Everyone, Finally I found out something for our PDI to send email through our personal Gmail account. Current Situation : by Default , User can't able to send email from PDI as ServiceNow removed the email accounts which was there. Solution : C...
In order to include multiple risks within a single Risk Assessment Project in ServiceNow, do all the risks need to belong to the same entity?Is there a way to include or pull risks from multiple entities into one Risk Assessment Project? Since, curre...
While sending attachment in e-bonding duplicate attachments are created in test instance.Below is code : - Help to get it sorted !! (function executeRule(current, previous /*null when async*/) {try {var gsa = new GlideSysAttachment();var content = "S...
can we download HRSD e-book? If yes how ..or any alternate resource available?
SCCM spoke fails with Authentication issues and PowerShell script execution failed. Script returned status 1 using account user {username}. How to troubleshoot
Hi everyone,I’m trying to create a Bash script that connects to a ServiceNow instance, create and activates an integration to stream log data from Amazon Data Firehose directly into ServiceNow.I’ve explored the ITOM Health Integration APIs using the ...
We want to make a "webshop" where u can select "mouse", "keyboard" etc. and order these Items. The Items are going to be created as Catalog Items. These Catalog items have the same requirements and dont need approval. Now i need to find out how to cr...
Hello Everyone, We are facing issue in service operational workspace - The fulfiller can see the ticket that are assigned to them, but when they click on it to open they see the message "Component is not configured". Screenshot attached below. When...
Hey everyone! I’m trying to set up some K6 tests against a few ServiceNow instances. How should I handle authentication in my scripts? I’ve tried using OAuth for external clients in the instance settings, but I keep getting "permission denied".
