how to check if the variable is present on the form or not using client script?
g_form.hasField() and g_form.isVisible is not working, please advise.
Forum Posts
Flow is not working properly
Hi ,I have created custom form and each and every state will change automatically based on approval likeInProgress->working->test->solveeach and every step have approval user when everyone approved it will change state automatically .but flow i have...
Granular Delegation - Delegate User Criteria
I'm setting up Granular Delegation And I wanted to setup Delegate User CriteriaMy logic is "Allow to delegate to the current user's reportee" For this I created a new User Criteria and in the script I wrote the below script(function() { answer = f...
Need Scheduled import for sys_user table
Hi Experts I need below requirement, "I need to schedule import a daily LDAP import in ServiceNow to synchronize user details, active and inactive status. Can someone share the steps or a demo for this?"
Resolved! Tanium Push Integration with ServiceNow
Hi Community, Has anyone integrated Tanium Push Integration into their instance where thier IP Address Access Control is blocking all IP ranges except for specific whitelisted IPs? We are trying to integrate Tanium but are unable to becuase I don't ...
Resolved! Flow Designer, if user is a part of certain group approve request automatically.
Hello, I'm newish to flow designer mainly work within the workflows but I'm having trouble finding "groups" in flow designer, what I want to happen is when a request is submitted thru a catalog item, if the user submitted the catalog item is a part o...
Resolved! Access Management
User originally had 3 Service accounts. 2 incorrect. 1 correct.Added privileges to the correct and removed from the incorrect. Works for a day, then reverts.Next day, deleted the most incorrect account. And made changes again regarding the other two ...
Playbook experience skip button on create record acitivity
Hi there, i would like to aks you, if you have already found a way to implement a skip button wihtin a playbook when the "create record" activity is used. it does make sens to have such a step also optional, but i simply cannot figure out how. t...
Performance and Load Testing
How can I test the performance and load tests of the custom application? This is a criterion in the Test Plan Document that our custom app must meet to be sent to the certification team. How and where may I take a test?
Nodes showing on event and incident pages is the same, but different from the node in alert
I have a question for Service NOW, I set up flow that call an action with JavaScript embedded, the JavaScript inside the aciton will clean up data from additional_info to extrac exact CI/node from the data in addiitonal_info with payload format, it ...
Viewport Modal Page Collection Caching Content
I am having an issue with a Viewport Modal in Workspace. I created a Page Collection and page configured for a Viewport Modal. The associated controller is working as intended and providing outputs to the page as expected. Within the Page Collection ...
Resolved! Choices keep coming back in wrong scope
I realized I created a field and its choices in the wrong scope. Tried to change scopes and INSERT (didn't work), so I deleted the field. I recreated the field in the correct scope but when I go to put the choices in, they are being generated in the ...
haveUser provisioning - EntraID and ServiceNow
Hi All,We have setup SSO and Provisioning EntraID to ServiceNow. We have created string fields to capture the company and location data since those are referenced fields. Then we created a script to populate the company and location data based on the...
Hide the save button in service portal
Hi All, After submitting the record producer in portal there is a Save button that is displayed, Need to hide that save button.
Duplicate form ui issue
Hi all, I am facing duplicates form ui issue when ever we try to committee the update set from dev to uat it create duplicate form ui like below ss. we use this article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0716271.....
