Rest Response need to wait

Dilip Puligilla · ‎08-30-2016

Hi All

How to make my rest call to wait until it responds. since the web service will responds after some time. I am using asynchronous Calls. Could you please suggests how to make it wait.

I tried

setHttpTimeout(10000),

waitForResponse(60).

The Problem is , I couldn't able to finish the request until it responds, i mean it taking too long to submit the service catalog request.

Geoffrey2 · ‎09-06-2016

An Event has two parameters you can use to pass values.

gs.eventQueue('event_name', current, 'parm1', 'parm2');

If you need to pass more values, and you're familiar with JavaScript Objects, you can always pass a JSON string.

gs.eventQueue('event_name', current, '{"name1":"value1","name2":"value2","name3":"value3"}', 'parm2');

Then from your Script Action, you call the parameters like this (assume parm1 is a User's sys_id):

var user = new GlideRecord('sys_user');

if (user.get(event.parm1)) {

         // Do stuff here

}

View solution in original post

Dilip Puligilla · ‎08-30-2016

anyone, please does suggest me

tony_barratt · ‎08-30-2016

Hi Dilip,

As per this documentation link waitForResponse(60); could be the right choice for you.

Asynchronous RESTMessageV2 example

..

response.waitForResponse(60);// In seconds. Wait at most 60 seconds to get response from ECC Queue/Mid Server //Might throw exception timing out waiting for response in ECC queue.
..

Are you checking the response ? If so what is the response?

..
responseBody = response.haveError() ? response.getErrorMessage() : response.getBody();

..

Best Regards

Tony

Geoffrey2 · ‎08-30-2016

Hi dilip,

Can you describe your scenario a bit more, step by step? I'm not sure what you're doing or what the issue is.

It sounds like a REST web service is triggered when you submit a Catalog Item, but it's causing the form to take too long to submit. Is that correct?

How are you triggering the web service?

Dilip Puligilla · ‎08-31-2016

Hi Geoffrey,

Thanks for your email!

let me explain,

I have a Catalog item which trigger's a Rest service to delete a service. since Delete takes extra time my Rest service is not able to respond quickly, it takes 2-3 minutes to get the response.

here the problem , once order button clicked , my screen is frozen for 2-3 until it responds, to over that what can I do!

I have used a business rule to make to trigger service, also tried client script and script include by no luck