Restrict a User to Submit a Catalog Item.

[Sweenal]

Hi All,

Please help me with the below requirement:

If a Requested for has submitted a Request once, he cannot submit the request again for the same catalog item.

It should restrict the user and throw an error message. "You cannot submit a request".

Thanks and Regards,

Sweenal

[Ankur Bawiskar]

@Sweenal 

But my question is why to show the catalog item on portal at 1st place if you can already check if request for that catalog item is already raised?

It's not good user experience to allow user to raise the request, user filling all the variables and then do the validation and stop the user from submission

I would recommend you to discuss this with your customer and follow the best approach from end user's perspective

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sweenal]

@Ankur Bawiskar 

This script is not working and it also throw an error message if user submits a catalog item again

[pranjalsrvs]

What if I want to restrict the user to submit the catalog item if there is already RITM for that catalog item. How to achieve this?