Restrict adding/deleting of checklist item?
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07-18-2017 09:40 AM
Hello community,
Does anyone know if it's possible to not allow users to add additional checklist item or remove an existing checklist item?
I have a Business Rule to load a checklist from template after a record is created, and expect the users to work with the items from the template. I would like to turn off the ability for users to add additional check list items or remove an existing item. Is this possible?
Thanks,
Jenny
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06-26-2019 02:30 AM
Hi Maitri,
You can check Acl's for checklist.
Using Acl it will restrict ITIL user from adding and deleting Items on checklist.
But I couldn't find the solution to hide the add item option for ITIL user.
Thanks and Regards,
Meenal Gharat