Restrict approval comments to be added the change when approve or reject

Kachu
Kilo Sage

I have a requirement where we would like to stop adding additional comments to change when approval record is approved or rejected. I tried business rule but that did not work. Do any one have any idea how not add comments when approval is rejected or approved or is there a way to hide those ?

3 REPLIES 3

Mark Manders
Mega Patron

Is this just about comments from the approval or do you want to stop any communication on the record through comments after it's approved? 

Did you try a UI policy (if approval is approved, hide comment field)? That works on my PDI.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Kachu 

 

Seems 2 things

- 1 change is approved / Rejected which is in sys approval table

-2 Additional comments on Change Request

 

I guess there is NO OOTB notification goes if change rejected, please check in PDI##

 

also

A change may need approval from 3 users from1 group, so if 2 approve and last reject

A change may need 3 groups approval in Assess state, 

 

SO we need to think these cases as well.

 

UI policy I doubt it work, bcz we need to get approval / rejection from approval table and then take action on change.

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Harish KM
Kilo Patron
Kilo Patron

Hi @Kachu I would suggest to have a ACL on comments field to lock based on your conditions to grant edit access. this would protect both form and ,list edit.

Regards
Harish