Restrict Knowledge Articles based on Users Country

[Pradeepa Boopat]

Hi @Ankur Bawiskar ,

Based on user country, Knowledge article need to restrict.

I haved created User Criteria, I tried with some scripts but it's not working.

Can you please help me with scripts.

[Nithin]

Hi @Pradeepa Boopat ,

Hope you are doing great.

here is an demo example to restrict  knowledge articles.

1.Open ABEL TUTER user record and make sure Company field have having ACER value as shown in below,

Go to the User Criteria record and clieck New.

for example @ABEL TUTER having the ACER company as shown in below.

then impersonate ABET TUTER user and open knowledge articles you can see as shown in below

Smash like button if it helpful to you,

Thanks&Regrads,

Nithin Guvva.

[Pradeepa Boopat]

@Nithin I need User Criteria Scripts for Country. Client saying, In future there will be some users add, they not want to add manually.

[Peter Bodelier]

Hi @Pradeepa Boopat,

It is really not necessary to use scripting in the user criteria. Please look at the link I provided before, which really is self explanatory.