Restrict non admin users to see user form default view

Evan2 · ‎01-31-2020

Hi All,

I am trying to restrict the non admin users to see the users form default view. There has been reported instances when the ITIL users are able to access their profile by navigating My Profile. Initially their profile shown in self service view.

But users are able to change the view to default view and thus they are able to amend many of the fields. Now we want to restrict users to see default view for users table.

Please help us to fix this.

Regards,

Evan

Alberto Consonn · ‎01-31-2020

Hey Evan,

just create a View Rule with the following Script, in this way, ITIL users will continue to see the Default View, however if they click on it, they will get automatically force to the ESS view, that's the best you can do so far:

(function overrideView(view, is_list) {

	if (gs.hasRole("admin"))
{return;}

answer = "ess"; 

})(view, is_list);

View solution in original post

Alberto Consonn · ‎01-31-2020

Hi Evan,

did you try to create a View Rule here?

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

Evan2 · ‎01-31-2020

Hi Alberto,

Yes I have created a view role as below.

Regards,

Evan

Alberto Consonn · ‎01-31-2020

Try this code:

(function overrideView(view, is_list) {

  answer = null;   // set the new view to answer

  var isAdmin = gs.hasRole('admin');

  if (isAdmin) { answer = "default"; }

})(view, is_list);

Evan2 · ‎01-31-2020

Hi

Still the ITIL user is able to change the view to default.

Regards,

Evan