Restrict Personalizing Related List views

Wade Clairmont
Tera Guru

Hey all,  back again!

I have quick easy question for yas..

Can I restrict a users ability to personalize a related list view displayed on the form? Specifically remove the gear icon so they can't add or remove columns on the list view.

Thanks in advance.

Wade

9 REPLIES 9

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee
You can control who can create personal lists in List v2.

Before you begin

Role required: admin

About this task

Note: This functionality does not apply to List v3. All users can personalize v3 lists.

Procedure

  1. Navigate to System Properties > UI Properties.
  2. Locate the property labeled List of roles (comma-separated) that can use Personal Lists. If blank, all can use (glide.ui.list_mechanic.roles).
  3. Enter the roles for which personal lists are available, separated by commas, or leave the field blank to allow access for all users (default).

Pradyumna Das
Tera Expert

Dear Wade,

 

One easiest way is remove a role called 'personalize_control' from the end-user's queue. 

Table:sys_user_role

Wade Clairmont
Tera Guru

Thanks for the quick responses, I guess I missed a major point...

I just want to turn it off for one single related list, not globally.

Willem
Giga Sage
Giga Sage

Hi Wade,

I have found another way to do this. It involves modifying the UI Macro.

It was a bit of work, so I have written the steps in an article:

https://community.servicenow.com/community?id=community_article&sys_id=68c90063db971454190b1ea668961...