restrict the assignment of a survey to incidents that were raised from a specific catalog

[gsimeonova]

Hello! I need to restrict the assignment of a survey to incidents that were raised from a specific catalog. How can I dot-walk to the catalog within the survey's trigger conditions?

thank you

[Uncle Rob]

I'm really not sure this is possible.
If incidents are created via catalog its most often by a record producer.

You can tell which record producer created an incident via the sc_item_produced_record table.
But the real problem is getting the connection to the catalog.
The Item's Produced table doesn't have a reference to that in its XML

Further, since items (including Record Producers) can be in multiple different catalogs, I'm not sure how you could pull it off.

Not sure if the system knows or cares what catalog you're "in" by the time you've pulled up a record producer form.

[gsimeonova]

Hi! Thank you for the explanation. 🙂