Restricted Caller Access error for GRC and Problem record

[Servicenow lear]

Hello All,

I am trying to create a Integration Registry for Policy Exception under GRC and Problem table for request exception.

When I create a Restricted caller access record I get below error :

[Ravi Chandra_K · Accepted solution]

Hello @Servicenow lear 

Greetings!

Maint is a special privilege that only SN has and its not given out to clients at all.

Create RCA in GRC Scope (application) instead of creating in Global scope. That should work.

Please hit the thumb and Mark as correct based on Impact!!

Kind Regards,

Ravi Chandra.